accounting, administration, African American, arthritis, b&w, b/w, Black, black and white, black&white, caring, commitment, community support, consultation, cultural barrier, diagnosis, Disabilities/Ailments, doctor/patient, Doctors Office, Elders, Emotions, ethnicity, examination, financial issues, frustrated, frustration, general practitioner, geriatrics, health care worker, health insurance, healthcare worker, Hispanic, Hospital, language, medical records, old age, pain, patient, public health, public health issue, quality of care, Relationships, senior, Symbols, Themes/Issues, translator, volunteer